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FAQ
AS PERGUNTAS MAIS COMUNS
Frequently asked questions
General
Orders are processed within 1-2 business days. UK orders arrive via DHL Express (2-5 business days) or free DHL shipping (3-8 business days). Portugal ships free (2-7 business days). All other destinations ship via DHL Express (2-5 business days) or free DHL shipping (2-7 business days). Exact rates and delivery estimates are shown at checkout.
Yes. We accept returns and exchanges within 30 days of delivery, as long as items are unworn, unwashed and in their original packaging with tags attached. To start a return, contact us via our Contact page with your order number and we'll guide you through the next steps. Approved refunds go back to your original payment method once we receive and inspect the item. Items marked as final sale at checkout aren't eligible for return.
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