DELIVERY & RETURNS
DELIVERY POLICY
Our delivery policy ensures that you will receive your items quickly and safely. We deliver to the United Kingdom, Portugal and other European countries, with delivery options to suit your needs. Our parcels are carefully prepared to ensure that your clothes arrive in perfect condition. Here, you will find information on delivery methods and costs so that you can shop with confidence.
RETURNS AND EXCHANGES POLICY
At Velourette, we understand that sometimes things don’t go to plan. If you’re not satisfied with your purchase, our returns and exchanges policy has been designed to make this process as straightforward as possible. We offer a 30-day period during which you can return or exchange your items. Our procedures are simple and transparent, ensuring you can shop with peace of mind. Here, you can find details on how to proceed with returns and exchanges.